ABOVE AND BELOW THE WATERLINE
You see the laptop. We look after everything underneath.
Most of what keeps a business running is out of sight: patching, backups, firewalls, licences and the dozens of small fixes that stop little problems becoming big ones. Mawson Tech manages all of it, keeps improving it, and reports back so you can see the work is done.
How managed IT worksOUTSOURCED IT DEPARTMENT
Prefer to be completely hands off with IT?
With our outsourced IT department, you approve a yearly IT budget and we look after what's in it: hardware, internet, phones, software, security, support and projects. We report KPIs through the year so you know how it's going.
01
Set the budget
Based on what you spend now, or we'll help you work one out.
02
Approve the plan
Services, hardware and projects for the year.
03
We look after it
We buy, set up and support everything in the plan.
04
You track the results
KPIs during the year and a budget report at the end.
Services
Everything a growing business needs from an IT partner, from a broken screen to a security overhaul.
Solutions
The platforms we set up, integrate and support every day for Darwin businesses.
- Microsoft 365
- Email, Teams, SharePoint, Power Automate and Copilot, set up properly and kept secure.
- Mobile device management
- Company phones and laptops enrolled, patched and protected with Microsoft Intune.
- Phone systems
- 3CX, Yealink handsets and business NBN and SIP trunking through Breezeconnect.
- ServiceM8
- Setup, data migration, tuning and custom forms from a highly ranked Darwin partner.
- Managed vibe coding
- You build the app with AI. We review, secure, deploy and run it in production.
INDUSTRIES
Specialists in the sectors where getting IT wrong costs the most.
350+
Users supported
50+
Local companies managed
6000+
Issues resolved
NT
Owned and based in the Territory
WHO YOU'LL DEAL WITH
A local team you'll get to know.
Mawson Tech is a family-operated, 50% Indigenous-owned business, started in Darwin in 2021 by Christopher and Simone Frew.
Christopher has spent his career in IT, from small business support to senior engineering roles in enterprise environments with more than 10,000 devices. When you call us, you speak to people in Darwin who know your business and your setup.
More about us
How we work
STEP 1
Map
We audit your devices, accounts, licences and risks, then agree a clear plan and a fixed price.
STEP 2
Secure
Backups, patching, firewalls and device management come first, so the foundations are solid.
STEP 3
Manage
Day-to-day support from a local team, with regular reporting on exactly what we did.
STEP 4
Improve
We keep refining your setup so your technology delivers more value every year.
Partners and certifications
We work directly with the vendors behind the platforms we recommend.
- Microsoft
- Fortinet
- Acronis
- Red Hat
- AISA
- Breezeconnect
- Simpro
- Actionstep
- Lawmaster
- ServiceM8
Let's map out your IT.
Tell us where you are today. We'll come back with a plan and an upfront price, usually within one business day.