We are proud to announce that we are now official Microsoft Surface device resellers! This means that we can supply the business line of Microsoft Surface Laptops, Surface Go, Surface Pro and Surface book, as well as the Surface Studio devices.
Why buy Surface Laptops from Mawson Tech?
When you buy a Surface device from a retailer or big box store, you are purchasing through the retail channel. When you purchase a device from Mawson Tech, you are purchasing through the business channel. There are a few important differences between these channels.
Warranty
When you need warranty support, the retail channel will take much longer (4-6 weeks!) to process your warranty. With a Surface Laptop purchased through Mawson Tech, your Microsoft Surface qualifies for Advanced Exchange, meaning in most cases Microsoft will send a replacement device directly to you before you have to send your device away for repairs, and it’s usually about six times faster to get back up and running.
Post Sale support
When you purchase retail channel, you will not get any meaningful post-sales support. When you purchase a Microsoft Surface Laptop through Mawson Tech, we will provide reasonable post-sales support for up to 30 days for the device, subject to a fair use policy.
Surface Laptop Operating System
The Microsoft Surface Laptop in retail will come with Windows Home edition, not Windows Pro edition. Most business features are disabled in Windows Home, and you’ll need to pay extra to upgrade the license on top of the purchase price. Because the laptop came pre-loaded with the Windows Home edition, when you factory reset the device, it will revert to Windows Home, and you’ll need to pay again to upgrade it to Windows Pro.
Support local business
When you buy retail channel, your money is going straight into a large corporation, that doesn’t really provide any benefit to your local community. However, when you purchase from Mawson Tech, a local supplier of IT Services, you are putting your money back into the local economy.
Value for money
Our price is the same or extremely similar as a big box store, and you’re getting the correct product instead of the wrong one! You will end up paying more when you purchase Microsoft Surface Laptops elsewhere, because you have to pay separately for the Pro upgrade and post-sales support.
Talk to us today about purchasing these devices from us!